10/10/10 Rule for Tough Decisions
by: Chip Heath and Dan Heath – Fast Company
Here’s a tool to help remove yourself from the emotion, and get you to a more objective perspective.
“When people share the worst decisions they’ve made in life, they are often recalling choices made in the grip of visceral emotion: anger, lust, anxiety, greed.”
Acting from emotion can be an inability to tolerate frustration. Being able to act in a manner that increases the prospect of being heard, and getting the desired response, takes self-control and thoughtfulness.