Last Updated: Sept. 21, 2019
The website and its content is owned by North East Los Angeles Psychology, PC (dba NeLA Psych) (“Company”, “we”, or “us”). The term “you” refers to the user or viewer of shainmiller.com (“Website”).
Information We May Collect
We will only collect the minimum amount of information necessary for us to fulfill our obligation to you.
Please note that the information above (“Personal Data”) that you are giving to us is voluntary, and by you providing this information to us you are giving consent for us to use, collect and process this Personal Data via Hushmail, a HIPAA compliant email service. You are welcome to opt-out or request for us to delete your Personal Data at any point by contacting us at firstname.lastname@example.org.
If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of our Website or content.
Anonymous Data Collection and Use
To maintain our Website’s high quality, we may anonymize your IP address to help diagnose problems with our server and to administer the Website by identifying which areas of the Website are most heavily used, and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially “traffic data” which cannot personally identify you, but is helpful to us for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.
Cookies are a kind of short term memory for the web. They are stored in your browser and enable a site to ‘remember’ little bits of information between pages or visits.
The Cookie Law, started as an EU Directive that was adopted by all EU countries in May 2011 and expanding worldwide, requires websites to get consent from visitors to store or retrieve any information on a computer, smartphone or tablet.
What We Do With Information We Collect
We may contact you with information that you provide to us based on these lawful grounds for processing:
1. Consent. We may contact you if you give us your clear, unambiguous, affirmative consent to contact you.
2. Legitimate Interest. We may contact you if we feel you have a legitimate interest in hearing from us.
Share with Third Parties
We may share your information with trusted third parties such as Hushmail ( HIPAA compliant email service) and Google Analytics accounts (anonymized user IPs, etc.).
Submission, Storage, Sharing and Transferring of Personal Data
Personal Data that you provide to us is stored through a data management system. Your Personal Data will only be accessed by those who help to obtain, manage or store that information, or who have a legitimate need to know such Personal Data (i.e., our hosting provider, or team members).
We retain your Personal Data (as described above) for the minimum amount of time necessary to provide you with the information and / or services that you requested from us. We may include certain Personal Data for longer periods of time if necessary for legal or contractual obligations.
How You Can Access, Update or Delete Your Personal Data
You have the right to:
1. Request information about how your Personal Data is being used and request a copy of what Personal Data we use.
2. Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.
3. Rectify or erase Personal Data and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).
4. Withdraw your consent at any time to the processing of your Personal Data.
5. Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.
6. Receive Personal Data portability and transference to another controller without our hindrance.
7. Object to our use of your Personal Data.
8. Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.
We take commercially reasonable steps to protect the Personal Data you provide to us from misuse, disclosure or unauthorized access. This Website is SSL certified, and we only share your Personal Data with trusted third parties who use the same level of care in processing your Personal Data. That being said, we cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you immediately.
Third Party Websites
We may link to other websites on our Website. We have no responsibility or liability for the content and activities of any other individual, company or entity whose website or materials may be linked to our Website or its content, and thus we cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. Please review their privacy policies for guidelines as to how they respectively store, use and protect the privacy of your Personal Data.
Children’s Online Privacy Protection Act Compliance
We do not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). Our Website and its content is directed to individuals who are at least 18 years old or older.
Notification of Changes
Data Controller and Processors
We use trusted third parties as our data processors for technical and organizational purposes, including email. We use reasonable efforts to make sure our data processors are GDPR – compliant.